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Dear Guest,
Each hotel, resort or Savoy Signature experience is a commitment to quality. We want you to feel safe and confident during your stay at the Savoy Palace. For that, we would like to share with you some recommendations as well as a set of measures that have been implemented in order to comply with all the hygiene and safety rules.
- The use of face mask is mandatory in all indoor public areas.
- Hand sanitiser available in all guest areas.
- All our team members use personal protective equipment (PPE).
- WhatsApp messaging is available to minimise contact with staff : 932 956 897.
- Room cleaning will follow a set of rules to ensure accurate disinfection and hygiene. Each room will have a cleaning schedule that will be shared at check-in, so that guests can leave the room during this service.
- Our restaurants and bars are ready to welcome you but we highly recommend booking a table in advance.
- We have several restaurants and bars at your disposal. We recommend you to make your reservation in advance.
- Please contact the reception as the following services and items are only available upon request:
- Laundry service
- Turndown
- Stationery, envelopes, shoehorn, shoe brush and sewing kit
- Pillow menu
- Minibar (choose from the menu available on your mobile or room TV)
- Pool area, sunbeds and solariums will be frequently cleaned.
- We recommend maintaining social distancing, especially, in the pool area.
- The use of the gym is limited to 10 guests at a time.
- Cleaning and disinfection of high-touch surfaces in public areas will be carried out regularly, with appropriate products.
- You may check your hotel bill on your room TV. A proforma invoice will be sent to your email the day before your departure.
- We recommend using credit/debit cards or other electronic paying methods.
- All the necessary information for your stay will be available on the Stay Safe, Stay Savoy app. To access, you only have to use the QR code available at the Reception.
The plan that outlines all the safety and prevention measures is also available at https://www.savoysignature.com/pt/stay-safe/
Do not hesitate to contact us if you need further information.
We wish you a pleasant stay!
#staysafestaysavoy
A palace should look its best at all times.
Please refrain from hanging towels or any other laundry on your room’s balcony.
Premium Experience
- In-suite check-in with complimentary welcome drink
- Complimentary indoor parking with direct hotel access
- Exclusive access to Jacarandá Lounge & Club, including à la carte breakfast.
Opening hours | 07:00 – 19:00 - Complimentary unlimited access to the Laurea Spa wet area for guests aged 16+
- Chopard premium amenities
- In-suite daily delights
- In-suite minibar with selected complimentary beverages
- Complimentary newspapers, upon request
- Unlimited phone calls to selected countries: landline and mobile – Portugal, USA, Canada; landline – countries within the European Community, Norway, Switzerland, Brazil
- Guaranteed reservation at Savoy Signature restaurants and Laurea SPA, as long as it is made 24 hours in advance
- In-suite checkout available, upon prior request
- Late check-out (until 18:00), upon availability
Pool Ocean Suites, Rooftop Presidential Suites and Three-Key Residences benefit from additional personalized services
For further information, please contact the front office or our dedicated Guest Experience team
We support causes that make the difference.
Will you co-sign them with us?
Donating €1 during the time of your stay will help make a positive impact on local communities.
Contribute, together with us, in a symbolically, safely and e ectively way. All donations go to charitable and social support organizations in Madeira island.
Restaurants |
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| Gastrobar: 11:00 – 00:00* Restaurant: Sunday to Thursday | 11:00 – 23:00* Fridays & Saturdays | 11:00 – 00:00* |
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| Orchidaceae/Hibiscus | Floor 0 Breakfast | 07:00- 11:00 Buffet dinner 39€ | 18:30 – 22:00 |
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| Alameda – À la Carte | Ground floor Lunch, dinner and light meals with Mediterranean inspiration 11:00 – 23:00* Dress code: Casual |
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| Galáxia Skyfood | Floor 16 Dinner – À la Carte | 19:00– 23:00* Dress code: Smart casual Closed on Mondays |
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| Jacarandá Lounge & Club | Floor 16 Nikkei | Asiatic Degustation Thursday to Monday | 19:00 – 23:00* Includes DJ on Fridays and Saturdays |
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Bars |
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Vimes Entertainment Bar | Ground floor |
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| Lobby Lounge, Bar & Cigar | Floor 2 09:00 – 00:00* Classic outlet with timeless ambiance serving light meals of Portuguese and international inspired cuisine. A ernoon tea | 15:00 – 18:00 Live music Monday to Friday | 17:30 – 19:30 |
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Galáxia Skybar | Floor 16 |
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| * last food order 22:30 | |
Information |
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Room Service |
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Biblioteca | Floor 1 |
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Gymnasium | Ground floor |
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Indoor swimming pool | Ground floor |
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Outdoor swimming pool | Ground floor |
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Galáxia Skypool | Floor 16 | Adults only |
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Laurea Spa | Ground floor |
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Children’s playroom | Floor -1 |
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Children’s swimming pool | Ground floor |
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Check-in |
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Check-out |
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ACTIVITIES |
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Floral arrangements Booking 24h notice | Minimum 3 people Meeting point – Reception Tai Chi/Chi Kung |
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WiFi |
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Username | room number |